Horrible company to loyal customers
I was told by the representative that credit could possible be give if you add the international calling plan to my plan and then ask them to give the credit. They actually had placed a block and let me a message that there were calls on my account.
I called them right away and was told a couple of different times that no international calls are showing on your account. After the bill came I see that there are and they tell me calls like that don't show up till the second billing cycle. If billing is in arrears why can I not receive credit after placing a new plan in place?
Also if they saw that one or two calls had been placed they should have placed the block right away before allowing any more calls to come through if they saw I don't have a calling plan. At and T is the most uncooperative company!
- Results of my inquiry
Tech Support Global SCAM
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